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How to Choose an Internet Service Provider for Your Business

The performance of the Internet at your business can substantially affect productivity, and in this day and age, the Internet is a central component of any business.Poor internet performance shapes vital services, including cloud storage, cloud email and virtual cloud hosting.Deciding on an Internet Service Provider (ISP) is critical, and it’s a must to examine your business’s needs and budget before you make a choice.The following are some helpful considerations to get you started:

Speed

Your most important concern is the download speed, unless you’re keen on doing much gaming, video conferencing and streaming.Download and upload speeds are dependent on which plan you choose.The bigger your business and number of users, the faster you need your line speed to be.
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Contention Ratio
Getting Down To Basics with Services

Contention ration is basically a term for sharing or to compete for something.It is simply the maximum number of people you need to share your connection with.If there are 20 people downloading all together, then your download speeds will be reduced.Definitely, you’ll want to go with the best contention ratio in the area.

Data Maximum Limits

Certain ISPs apply a monthly “cap” on the amount of data you will be able to download. Most ISPs actually do, so you actually have to ask; if they do, know what makes a soft cap different from a hard cap.For instance, you get an “uncapped” service which is, in reality, capped at 200Gb’s, then you could be throttled on your line and struggle with a connectivity bottleneck as soon as that limit has been reached, but this still depends on the plan you choose.

Fair Usage Policy (FU)

A Fair Usage Policy is created to stop users from exploiting bandwidth in a specific area.We all fight for bandwidth (Contention Ratio) so ISPs have created a policy that targets those connections, using high bandwidth and compromising the overall Internet performance for all those who sharing the same infrastructure, and implement restrictions on that particular line.

Customer Service Level, Availability and Quality

Ask them about the service level they provide, hours you can call for customer service, and response times.

Extra Costs

There are providers that make you pay a monthly rent to use their router, while other companies will provide it as part of their service package. This is usually a hidden cost, be sure to ask.

Price per Mbps

Know what the ISP’s advertised line speed then divide it by the cost. That’s the cost per Mbps, and you can consider that as you choose an ISP.

When it comes to high-speed Internet, several providers will promise you everything but barely deliver. Be sure to do your research, and never focus on price.